345vin Privacy Policy — Your Data, Your Rights, Our Responsibility

345vin is an online gaming and sports betting platform operating at 345vin.bet. For the purposes of this Privacy Policy, 345vin is the data controller — meaning we are the entity responsible for deciding how and why your personal data is collected and processed.

Our platform is built specifically for Pakistani players. All transactions are processed in Pakistani Rupees (PKR) and the payment methods we support — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard — are the ones Pakistani players actually use. This Pakistan-focused design extends to how we handle data: our data practices are developed with the expectations and rights of Pakistani users in mind.

If you have any question about this Privacy Policy, the data 345vin holds about you, or how to exercise any of the rights described below, contact us at support@345vin.bet. We respond to privacy enquiries within 5 business days.

345vin collects personal data through three main channels: information you provide directly, information generated by your use of the platform, and information received from third-party service providers. Here is a clear breakdown.

Information You Provide Directly

• Registration data: Full name, Pakistani mobile number, date of birth, email address (where provided), and account credentials.
• Identity verification documents: Pakistani CNIC, passport, or other government-issued ID — collected when identity verification is required.
• Payment information: Mobile wallet numbers (Easypaisa, JazzCash, NayaPay, SadaPay), bank account details for IBFT, or card details for Visa/Mastercard transactions. Card details are processed by our PCI-DSS compliant payment providers and are not stored on 345vin servers.
• Support correspondence: Any messages, emails, or chat logs exchanged with the 345vin support team.

Information Generated by Platform Use

• Betting and gaming history — sports bets placed, casino games played, Ludo tournament participation, wager amounts, and outcomes.
• Transaction history — deposit and withdrawal records, timestamps, and amounts.
• Device and connection data — IP address, device type, browser type, operating system, and mobile network provider.
• Session data — login timestamps, session duration, pages visited, and features accessed within the 345vin platform.

Information from Third Parties

• Identity verification results from KYC (Know Your Customer) providers.
• Fraud screening signals from fraud prevention partners.
• Payment confirmation data from Easypaisa, JazzCash, and other payment processors.

Every piece of data 345vin collects is used for a specific, documented purpose. We do not process your data in ways that go beyond what is described here.

345vin processes personal data under one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to operate your 345vin account and deliver the services you have signed up for — account management, payment processing, game access.
• Legal obligation: Processing required to comply with applicable legal requirements — including anti-money laundering (AML) checks, age verification obligations, and fraud reporting duties.
• Legitimate interests: Processing that serves 345vin's legitimate business interests in a way that does not override your privacy rights — including fraud prevention, platform security, and service improvement using anonymised data.
• Consent: Processing for marketing communications, optional cookie categories, and any other processing for which 345vin specifically requests your consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

345vin shares personal data with third parties only where it is strictly necessary to provide the platform's services or comply with legal requirements. We never share data with third parties for their own independent marketing purposes.

Service Providers Who May Receive Your Data

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, banking partners, and card processing networks — to execute PKR transactions on your behalf.
• Identity verification providers: KYC and document verification services — to confirm the authenticity of identity documents when verification is required.
• Fraud prevention services: To screen transactions and account activity for patterns associated with fraud, money laundering, or bonus abuse.
• Game software providers: Game studios and live casino providers (such as Evolution Gaming, Pragmatic Play, Ezugi) may receive anonymised session identifiers necessary to deliver game content — no personally identifiable data is shared beyond what is technically required.
• Customer support infrastructure: Our support ticketing and live chat systems may process your support correspondence.

All third parties who process data on behalf of 345vin are required to handle that data in accordance with data protection standards consistent with this Privacy Policy and applicable legal requirements. We do not permit third-party service providers to use your data for their own purposes beyond the specific service they are providing.

All financial transactions on 345vin are processed exclusively in Pakistani Rupees (PKR). Because of this, the payment data we handle is specific to Pakistani payment methods and the expectations of Pakistani players.

Card payments: When you pay by Visa or Mastercard, your full card number and CVV are entered into the secure interface of our PCI-DSS Level 1 compliant payment processor. 345vin servers never receive or store your full card number. We store only a tokenised reference issued by the payment processor, which allows us to link a transaction to your account without exposing card details.

Mobile wallet payments (Easypaisa, JazzCash, NayaPay, SadaPay): We store your mobile wallet number to process deposits and withdrawals. This number is encrypted at rest in our database and is never displayed in plain text outside of your own account profile view.

Bank transfers (IBFT): Bank account details provided for IBFT withdrawals are handled with the same encryption standards as other payment data and are not shared with any party other than your nominated bank.

345vin uses cookies and similar tracking technologies to make the platform function correctly, understand how players use the site, and deliver relevant content. Here is a clear breakdown of the cookie categories we use.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies will affect the functionality of the 345vin platform. For detailed cookie management instructions specific to your browser, refer to the help documentation of your browser provider.

345vin retains personal data only for as long as it is needed for the purpose it was collected or as required by legal obligations. Here is how retention periods are applied in practice.

• Active account data (name, contact details, payment methods, gaming history) is retained for the duration your 345vin account remains open.
• Financial transaction records are retained for a minimum of 5 years following the date of the transaction to comply with anti-money laundering record-keeping requirements.
• Identity verification documents are retained for the period required by applicable AML and KYC regulations — typically 5 years from the date of verification or account closure, whichever is later.
• Support correspondence is retained for 3 years from the date of the last communication in a given thread.
• Marketing consent records are retained until you withdraw consent, plus 12 months for audit purposes.
• Closed account data: When your 345vin account is closed, most personal data is deleted or anonymised within 90 days, subject to the legal retention obligations listed above.

Data security at 345vin is not a single feature — it is a system of layered controls that work together to protect player information at every stage of its lifecycle.

• Transport encryption: All data transmitted between your device and 345vin is protected by TLS 1.2 or higher, with 256-bit encryption. The padlock in your browser address bar confirms this is active.
• Data-at-rest encryption: Personal data and payment information stored in 345vin databases is encrypted at rest. Database encryption keys are managed separately from the data they protect.
• Access controls: Personal data is accessible only to 345vin team members who require it to perform their specific role. Access is role-based, logged, and reviewed regularly.
• Penetration testing: 345vin's platform undergoes periodic independent security testing to identify and address vulnerabilities before they can be exploited.
• Fraud monitoring: Automated systems monitor transaction patterns and login behaviour in real time for indicators of fraud, account takeover, or identity misuse.
• Secure password handling: 345vin never stores passwords in plain text. Passwords are stored as salted cryptographic hashes. We will never ask you for your password in any communication.

Despite these measures, no online platform can guarantee absolute security against all possible threats. If you have reason to believe your 345vin account has been compromised, contact support@345vin.bet immediately and change your password.

You have clear, enforceable rights regarding the personal data 345vin holds about you. To exercise any of these rights, send an email to support@345vin.bet with the subject line "Data Rights Request" and describe the specific right you wish to exercise. We will respond within 5 business days and aim to fulfil all requests within 30 days.

345vin's services are strictly for adults aged 18 and over. We do not knowingly collect personal data from any individual under 18 years of age. Our registration process includes age confirmation steps, and 345vin may request identity verification at any time to confirm a player's age.

If 345vin becomes aware that personal data has been collected from an individual under 18, that data will be deleted immediately and the associated account will be closed. Any deposits made by or on behalf of an underage individual will be handled in accordance with our Terms and Conditions and Responsible Gaming policies.

If you are aware of a minor who may have accessed 345vin, please contact us at support@345vin.bet immediately.

345vin may send you promotional communications about new games, upcoming PSL betting markets, bonus offers, Ludo tournaments, and other platform features. We will only send marketing communications where you have given us consent to do so — either during registration or at a later point through your account settings.

Marketing messages from 345vin may be delivered via SMS to your registered Pakistani mobile number or via email. We do not use third-party advertising networks to target you with 345vin ads on other websites or apps.

345vin will update this Privacy Policy from time to time to reflect changes in our data practices, new services, legal requirements, or regulatory guidance. The "Last Updated" date at the top of this page always reflects the current version.

Where changes are material — for example, if we introduce a new category of data collection or a new category of third-party sharing — we will notify registered players via their registered mobile number or email address at least 7 days before the change takes effect. For minor clarifications or formatting updates, we may update the policy without advance notice.

Continuing to use 345vin after the effective date of a Privacy Policy update constitutes your acceptance of the revised policy. If you do not agree with a material change, you may close your account in accordance with the Terms and Conditions before the change takes effect.

If you have any question, concern, or complaint about how 345vin handles your personal data, or if you wish to exercise any of the data rights described in Section 10, please contact us directly. We take all privacy enquiries seriously and aim to resolve them promptly.

Email: support@345vin.bet

Subject line for data rights requests: "Data Rights Request"
Subject line for privacy complaints: "Privacy Complaint"

Please include your registered mobile number (or the email address associated with your account) so we can locate your records and respond accurately. We acknowledge all privacy enquiries within 2 business days and aim to provide a full response within 5 business days.

Our support team is available 24 hours a day, 7 days a week. Privacy-specific requests are handled by a dedicated data management team during business hours (Monday to Friday, 9 AM to 6 PM PKT).